Privacy Policy

1. Introduction

Britannia Stays ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or stay at our establishment.

2. Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, and phone number
• Billing and payment information
• Booking and reservation details
• Communication preferences
• Feedback and correspondence

3. How We Use Your Information

We use the information we collect to:

• Process your bookings and reservations
• Provide customer service and support
• Send you confirmations and updates
• Improve our services and website
• Comply with legal obligations
• Send marketing communications (with your consent)

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations
• Payment processors for transaction processing
• Legal authorities when required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

Under GDPR and UK data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

7. Cookies

We use cookies and similar tracking technologies to improve your browsing experience. You can control cookie settings through your browser preferences.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at: